Queensland-wide commercial switchboard project delivery
- info@commercialswitchboards.com.au
Commercial Switchboards is the specialist commercial and industrial switchboard division of SEQ Sparky Pty Ltd (ABN 72 666 569 820) (“Commercial Switchboards”, “we”, “us” or “our”). We respect your privacy and are committed to protecting your personal information.
This policy explains how we collect, hold, use and disclose personal information, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using this website or providing us with your information, you consent to the handling of your information as described in this policy.
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. For us, this is usually contact and project-related information about the people we deal with at the businesses, sites and properties we work for.
We collect personal information that you provide when you submit an enquiry, request an initial project review, engage us for project work, or otherwise correspond with us. This typically includes:
We generally collect personal information only where it is reasonably necessary for, or directly related to, delivering our services or running our business.
When you visit this website, our hosting and analytics tools may automatically collect technical information such as your IP address, browser type, device type, pages visited, referring website and the date and time of your visit. We use Google Analytics 4 to understand how visitors use the site and to improve it. This information is generally aggregated and is not used to personally identify you. You can control cookies through your browser settings and can opt out of Google Analytics using Google’s browser add-on.
This website uses cookies, which are small data files stored on your device, to help the site function, remember preferences and measure usage. You can disable or delete cookies in your browser settings, though some parts of the site may not work as intended if you do.
We collect personal information directly from you, through this website, by email, and in the course of delivering projects. In some cases we may collect information from third parties, such as a strata or property manager, a builder, a supply authority, or a referrer, where you have engaged them to deal with us on your behalf.
We collect, hold and use personal information to:
We may occasionally send you information about our services that we believe is relevant to you, where the law permits. We do not sell your information for marketing, and any marketing communication will give you a simple way to opt out. To opt out at any time, email info@commercialswitchboards.com.au.
We do not sell personal information. We may disclose personal information to:
Where we disclose information to third parties to deliver a project, we share only what is reasonably necessary for that purpose.
We primarily store and handle personal information in Australia. Some of our service providers (for example, cloud hosting, email or analytics providers) may store or process data on servers located overseas. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Information is held in secure systems, hosted in Australia where practicable, with access limited to those who need it to do their work. While we work to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep personal information only for as long as it is needed for the purposes set out in this policy, or as required by law, insurance and compliance obligations. Project, certification and warranty records are generally retained for the period required by electrical, contractual and legal record-keeping obligations. When information is no longer required, we take reasonable steps to destroy or de-identify it.
You may request access to, or correction of, the personal information we hold about you by contacting us at info@commercialswitchboards.com.au. We will respond within a reasonable time. We may need to verify your identity before providing access, and in limited circumstances permitted by law we may decline a request, in which case we will explain why.
If you believe we have breached the Australian Privacy Principles or otherwise mishandled your personal information, please contact us first at info@commercialswitchboards.com.au so we can investigate and try to resolve the matter.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
This website may contain links to third-party websites, including our sister brand SEQ Sparky and manufacturer or authority websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.
We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version is always available on this page, and the date at the top shows when it was last updated.
For any questions about this policy or about how we handle your personal information, contact:
Commercial Switchboards A division of SEQ Sparky Pty Ltd, ABN 72 666 569 820 Email: info@commercialswitchboards.com.au Mount Gravatt East, Queensland 4122
